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Event Policies

Steamworks Group Booking Terms & Policies

Deposit

Steamworks requires a deposit, attached to a signed event contract, to confirm all bookings. Deposit rates vary according to the room and time that you are booking. Please contact our group sales department for details. This deposit is to be made upon booking and serves as your guarantee that the room will be held exclusively for your event. In the event that your minimum spend is not met during your function, your deposit will be used towards meeting your minimum spend. Deposits refunds will be returned the following business day.

Food & Beverage Menus

Steamworks has a wonderful selection of menus for you to choose from for your group. We do require that groups over 30 people choose from our reception, banquet or buffet menus. Your menu choice must be finalized three days before your event with guaranteed numbers. In the event that your guarenteed numbers change, you wil be billed for the greater of actual attendance or the guarenteed numbers.

Food & Beverage Minimum Spend

Steamworks does not charge room rental fees to our clients. We do require that you meet the agreed to minimum spend for the room you are booking. This amount includes all food and beverage purchased during the event, whether host bar or cash bar. Should you not reach your minimum spend requirements, the difference will be deducted from your deposit. Minimum spend requirements vary according to the room, time of year and day of the week. Please contact our group sales department for details.

Service Charges & Taxes

All food, beverage and other event fees are subject to a 17% service charge.
Other government applicable taxes are as follows:



Cancellations

Cancellations must be made in writing via email or fax to our group sales department one week prior to your event to receive your deposit back in full. If your cancellation is within seven days of your event, your deposit is non refundable, but may be used towards a future booking.

Payment

Payment for your event is due at the end of your event. Steamworks accepts Visa, Mastercard, Amex or Company Cheque.